Privacy Policy

At Mandiwala, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.

Information We Collect

When you use our website/app or place an order, we may collect:
Personal details: name, phone number, email, address
Payment details: UPI, card, or bank information (processed securely via payment gateways, not stored by us)
Order details: products purchased, delivery preferences
Usage data: website activity, IP address, device type (for analytics and improvements)

How We Use Your Information

We use the information we collect to:
Process and deliver your orders
Communicate with you about your orders, offers, and updates
Improve our website, services, and customer experience
Prevent fraud, unauthorized transactions, or misuse of our platform

Data Security

We use industry-standard SSL encryption and secure servers to protect your information.
Payment transactions are processed through trusted, PCI-DSS compliant payment gateways.
We never sell or share your personal data with third parties for marketing purposes.

Sharing of Information

We may share limited information only with:
Delivery partners – to deliver your order to the right address
Payment processors – to complete your transactions securely
Legal authorities – if required by law or to protect our rights

Cookies & Tracking

Our website may use cookies to enhance your browsing experience and personalize recommendations.
You can disable cookies through your browser settings, but some features may not work properly.

Communication Preferences

By registering with us, you agree to receive service-related SMS/email updates.
You can opt-out of promotional emails/SMS anytime by contacting us at support@mandiwalla.com/9915880860

Your Rights

You have the right to:
Access the data we hold about you
Request corrections to your personal details
Request deletion of your account and related data (subject to legal requirements)

If you have any questions about this Privacy Policy, please reach out to us at 9915080860 or by mail at support@mandiwalla.com